Loyalty Card

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Loyalty Card

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Loyalty Card

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Last updated: 06/11/2020

Terms and Conditions

Terms and Conditions

To get the best offers and relevant information, please use your card every time you make a purchase. If you forget your card, we can not add loyalty card points on unless you have the card with you at the point of transaction. Loyalty accounts that have no previous transactions, may not receive relevant offers and information.

Card holders must have a valid postal address and be over the age of 16. Card holders must present their Loyalty Cards at the time of purchase to qualify for points. Card holders cannot add money to their card; it is a promotional Loyalty Card and not a cheque guarantee, debit or credit Card. Accumulated points can only be used against purchases, points cannot be redeemed as cash.

We reserve the right to immediately suspend and/or close any member’s loyalty account, for any reason we deem to regard as misuse. When you register for a Loyalty Card you agree to receive information from Homefeeds via the selected method chosen by you when joining, but this can be changed at anytime by contacting accounts@homefeeds.co.uk.

We will not share any information or data held on the loyalty card. The card remains the property of Homefeeds Ltd and must be returned to us on request or destroyed when no longer valid for use. We reserve the right to make changes to these terms and conditions at any time.

We analyse customers purchase history to provide relevant offers and information based on their preferred brands, how often the card is used, and what products were purchased.

We may share your Data with the following groups of people for the following reasons:

a. our employees, agents and/or professional advisors - to obtain advice from professional advisers; in each case, in accordance with this privacy policy.

Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:

a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.

We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@homefeeds.co.uk.
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